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Privacy Policy

Effective Date: June 30, 2026 · Last Updated: June 30, 2026

Welcome to SustainAI ("SustainAI," "we," "us," or "our"). We are a Texas nonprofit corporation (501(c)(3) pending) operating the website at https://sustainai.global (the "Site").

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, sign up for early access, subscribe to updates, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please do not access or use the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site depends on how you interact with us and includes:

A. Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily provide to us when you:

  • Sign up to stay in the loop or request early access to our models or tools.
  • Contact us via email at ai@sustainai.global.
  • Participate in surveys, research initiatives, or community forums.

B. Derivative and Usage Data

Information our servers automatically collect when you access the Site, such as:

  • Your IP address, browser type, and operating system.
  • Access times, pages viewed, and the links you clicked before and after navigating to the Site.
  • Device metrics if you access the Site via a mobile device.

C. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but please be aware that such action could affect the availability and functionality of the Site.

2. How We Use Your Information

As a mission-driven nonprofit, we only use your information to advance our core goals of ethical AI, workforce upskilling, and sustainable compute. Specifically, we use the information we collect to:

  • Manage your early access requests and subscriptions.
  • Send you administrative updates, newsletters, and information regarding SustainAI's progress.
  • Respond to your comments, questions, and provide customer support.
  • Improve, monitor, and analyze usage trends of our Site and tools (like the Ethos model).
  • Comply with legal obligations, enforce our terms, and protect the security or integrity of our operations.
  • Prevent fraudulent transactions and monitor against theft or unauthorized usage.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. We may share information we have collected about you in certain situations, including:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as email delivery services (e.g., Mailchimp, SendGrid), website hosting, and analytics providers (e.g., Google Analytics). These parties are contractually bound to protect your data and only use it as directed by us.
  • Organizational Transfers: If we undergo a structural reorganization, merger, or asset transfer to another nonprofit entity with a similar mission, your information may be transferred to the successor organization.

4. Security of Your Information

We use reasonable administrative, technical, and physical security measures to help protect your personal information. While we have taken steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. International Data Transfers (GDPR & Global Users)

SustainAI operates globally (.global), but our servers and operations are primarily located in the United States. If you are accessing the Site from outside the United States (such as the European Union, European Economic Area, or the United Kingdom), please be aware that your information will be transferred to, stored, and processed in the United States.

By using our Site and providing your information, you consent to this transfer. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable local regulations.

6. Your Privacy Rights

Depending on your geographic location, you may have specific rights regarding your personal information:

A. European Union & United Kingdom Residents (GDPR)

If you are located in the EU or UK, you have the following rights:

  • Right of Access / Portability: The right to request copies of your personal data.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate.
  • Right to Erasure ("Right to be Forgotten"): The right to request that we erase your personal data under certain conditions.
  • Right to Restrict or Object to Processing: The right to object to or restrict our processing of your personal data.

To exercise any of these rights, please contact us at ai@sustainai.global.

B. California Residents (CCPA/CPRA)

If you are a resident of California, you have specific rights regarding access to your personal information, including the right to know what data we collect, request deletion, and know that we do not sell or share your personal data to third parties. We do not discriminate against you for exercising your privacy rights.

7. Children's Privacy

Our Site and services are not directed to children under the age of 13 (or under 16 in the EU). We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the applicable age limit without verifiable parental consent, we will delete that information as quickly as possible. If you believe we might have any information from a child, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for regulatory compliance. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

9. Contact Us

If you have questions, comments, or complaints about this Privacy Policy, please contact us:

SustainAI.global
Email: ai@sustainai.global
Mailing address: Available upon request — contact us by email.