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Careers in Retail, Wholesale, and Consumer Trade

Customer Experience, Accessibility, and Personal Shopping

Retail Service Recovery Specialist

Career #39 · Domain 15

Summary

Responds to serious service failures through listening, investigation, apology, correction, compensation, and organizational learning.

Also relevant in
  • Retail, Wholesale, and Consumer Trade
  • Community, Civic, and Voluntary Organizations

Catalog entry

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Retail, Wholesale, and Consumer Trade · Organization types